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" ... Cultural intelligence allows you to shift your perspective and see if there is a cultural explanation for the misunderstanding, allowing us to remain open-minded and open to negotiation with our collaborators. Makes you more resilient to challenges because you know that there are other tools you can use to bridge the gap of understanding. This helps you to maintain your problem solving mindset for a longer period of time. ... "
" ... Epilepsy is one of the world’s oldest recognized conditions, with written records dating back to 4000 BC. Fear, misunderstanding, discrimination and social stigma have surrounded epilepsy for centuries. Unfortunately this stigma continues in many countries today and can negatively impact the quality of life for people with the disease and their families. ... "
" ... That misunderstanding was clarified weeks after the CARES Act went into effect. But the news moved slowly, and several million eligible recipients have yet to register for their payments. ... "
" ... Through Dee’s training, she offers excellent customer service to her clients and demonstrates the importance of customer service for the business to show their clients as well. It is important not to confront the client aggressively to collect overdue accounts because the oversight could be a misunderstanding or a lost invoice. It is important to be friendly and collaborative to resolve the issue and receive payment. ... "
" ... When building a team, business owners are looking to bring the brightest and most professional talent on board. In a small company, specific areas of responsibility are often blurred, and team members work shoulder to shoulder. This can lead to misunderstanding and even friction. Thus, the role of a business owner is not only to put together a team but also to prevent internal conflicts. When disputes arise, you need to act as a mediator. This is not always easy, but it's necessary if you want to keep your team and business afloat. ... "